Contact Loyal Nook
Real help, from the people behind the nook.
Find our company details, send us a message or check the answers to common questions below.
Company & contact information
Loyal Nook
Loyal Nook is a brand of Hypora Inc. Hypora Inc. is the company responsible for this store.
Legal business address
Hypora Inc.735-3105 Promenade du Quartier Saint-Martin
Laval, Quebec H7T 0N7
Canada
This legal business address is not a returns address. Please contact us before sending anything back. If a physical return is required, we will email the correct instructions.
Send us a message
Tell us what you need.
Fields marked required must be completed.
Common questions
A clear answer might already be here.
If it is not, use the form above and tell us what you need.
How can I contact Loyal Nook?
Email contact@loyalnook.co.uk or use the contact form on this page. Loyal Nook is a brand of Hypora Inc., the company responsible for this store.
What should I include with an order question?
Include your order number, the email used at checkout and a clear description of your question. Please do not send payment card details or account passwords.
Where do you deliver, and how long does it take?
Standard delivery within the United Kingdom is free and typically takes 7–12 working days. Delivery times are estimates and can be affected by delays outside our control. Read our Delivery information for full details.
How do cancellations and returns work?
Contact us as soon as possible if you want to cancel or return an order. Eligibility, time limits and the next steps are explained in our Returns & cancellations policy. Your statutory rights are not affected.
Can I send a return to the Laval address?
No. The Laval address shown above is our legal business address, not a returns address. Contact us first. If a physical return is required, we will email the correct instructions.
How will you use the details I send?
We use the information you provide to review and respond to your request, and to support your order where relevant. Our Privacy Policy explains how personal information is handled.